At Black Rider, the safety and comfort of our passengers are our top priority. We enforce a strict zero-tolerance policy regarding the use of alcohol, illegal drugs, or any intoxicating substances by our drivers at all times.

All chauffeurs undergo regular screenings, background checks, and ongoing training to ensure compliance with this policy. If a passenger ever suspects that a driver may be under the influence of drugs or alcohol, they are encouraged to refuse the ride immediately and report the incident to our management team.

Additionally, passengers may also file a complaint directly with the City of Dallas by dialing

3-1-1,

in accordance with Ordinance 29696.

This policy is in place to ensure that every ride you take with us is safe, professional, and reliable.